Shipping and delivery
GLS Parcelservice and TNT Post are contracted for package delivery. These companies take care of the transport of scale models and parts in the proper way. BemoModels.com provides the correct packaging and protection of the packages.
If you have any questions concerning your order/package, we are best reached by phone.
Payment
The web shop is equipped with a secure payment system. With this system we can deliver even faster. Payment options are, among other things, Credit cards; Visa and MasterCard, PayPal and manual transfer. Unfortunately, C.O.D. delivery to a foreign country is not possible.
Click here for more information about payments...
Shop
You can also come to our shop to see and buy the different models and parts. You can have a leisurely look around while enjoying a cup of tea or coffee.
Take a look at some photos of the shop...
Opening hours
The opening hours are as follows:
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Monday |
Closed |
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Friday |
10:00h till 20:00h |
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Saturday |
10:00h till 17:00h |
If you want to come on a Tuesday, Wednesday or Thursday, contact us to make an appointment to make sure we’re open.
Privacy
Your personal information, including your email address, will be exclusively used on behalf of the goal you provided them for: processing your orders and informing you about market developments in the field of BemoModels.com products as well as possible (By ordering on BemoModels.com you agree with that mentioned above, the so-called opt-in provision).
To fully inform you, we mention that the personal information provided is saved in an electronic information system. This system is exclusively designated for use on behalf of BemoModels.com. We naturally undertake to treat this information as confidential and to protect it against improper use.
Return
If you would like to return packages of goods, first contact one of our employees. Unstamped postal items will not be accepted.
Customer service / Complaints
Unfortunately, anywhere that people work mistakes are occasionally made. If, despite our best efforts for accuracy, there is still something missing from your order or if you have a question, complaint or incompleteness concerning your order, please contact us (preferably by phone).
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Telephone: |
+31 (0)475 - 45 35 36 |
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Email: |
